Bomb/Biological/Chemical
Bomb Threats
The most common bomb threats are made by direct telephone calls to a company or the local Police Department. However, some threatening calls are made to third parties such as television studios and newspaper offices. There are three reasons for a caller to report that a bomb is to go off at a particular location:
Bomb Threat Received By a Tenant
Should a bomb threat be received by an employee of your firm, the following guidelines should be used:
Suspicious Items
Handling Instructions
Biological & Chemical Threats
The most common threats are made by direct telephone calls to a company or the Police Department. However, some threatening calls are made to third parties such as television studios and newspaper offices. There are two reasons for a caller to report that a bomb is to go off at a particular location:
Should a threat be received by an employee of your firm, the following guidelines should be used:
Biological & Chemical Threats/Tenant Ordered To Evacuate
Local emergency services representatives will have the responsibility of deciding whether a tenant space should be evacuated. If you are ordered to evacuate, all the following steps should be followed:
The most common bomb threats are made by direct telephone calls to a company or the local Police Department. However, some threatening calls are made to third parties such as television studios and newspaper offices. There are three reasons for a caller to report that a bomb is to go off at a particular location:
- The caller knows that an explosive or incendiary device has been or will be placed in the building and wants to minimize personal injury.
- The caller may be the person who planted the device or just someone who is aware of such information.
- The caller wants to create an atmosphere that spreads panic and disrupts normal business activity. This may be the ultimate goal of the caller.
Bomb Threat Received By a Tenant
Should a bomb threat be received by an employee of your firm, the following guidelines should be used:
- Follow the caller checklist found in this section. Try to obtain as much information as possible. Be prepared to relay this information to the police when they arrive.
- Immediately call 911 first. If possible, have a second individual call the management office at (770) 569-1124 or Sanctuary Park Security at (770) 569-5493 while the bomb threat is still in progress.
- The tenant will make the decision to evacuate their suite as necessary. More instructions will follow upon arrival of a local emergency services representative.
- Be alert for any unfamiliar people and/or objects to point out to the police or building staff upon their arrival. DO NOT touch or handle any suspected object.
- The tenant representative, accompanied by the police and building staff, will make a complete search of the suspected areas. It will be the responsibility of the Tenant Safety Coordinator to identify any suspicious items which do not belong in the space.
- The person receiving the call should remain on site and be available for an interview by building management and local authorities (i.e., police, fire department, investigators).
Suspicious Items
- Letters that are unusually bulky, or weighty.
- Parcels or envelopes with oily stains or discoloration.
- Parcels or envelopes without a return address.
- Foreign mail, air mail, or special deliveries.
- Restrictive markings such as "confidential", "personal", etc.
- Use of titles but no names.
- Excessive postage.
Handling Instructions
- DO NOT handle the item.
- DO NOT attempt to open the parcel.
- DO NOT place the parcel in water.
- DO NOT remove any binding material.
- DO NOT pull or cut any material that protrudes.
Biological & Chemical Threats
The most common threats are made by direct telephone calls to a company or the Police Department. However, some threatening calls are made to third parties such as television studios and newspaper offices. There are two reasons for a caller to report that a bomb is to go off at a particular location:
- The caller knows that an agent has been or will be placed in the building and wants to minimize personal injury. The caller may be the person who planted the device or just someone who is aware of such information.
- The caller wants to create an atmosphere that spreads panic and disrupts normal business activity. This may be the ultimate goal of the caller.
Should a threat be received by an employee of your firm, the following guidelines should be used:
- Follow the checklist on the first page of this section. Try to obtain as much information possible. Be prepared to relay this information to the police when they arrive.
- Immediately call 911, then the Management Office (770) 569-1124. If possible, have a second individual call the Management Office while the threat is still in progress.
- Be alert for any unfamiliar people and/or objects to point out to the police or building staff upon their arrival. DO NOT touch or handle any suspected object.
- The Tenant Safety Coordinator, accompanied by the police and building staff, will make a complete search of the suspected areas. It will be the responsibility of the Tenant Safety Coordinator to identify any suspicious items which do not belong in the space.
- The person receiving the call should remain on site and be available for an interview by building management and local authorities (i.e., police, fire, investigator).
Biological & Chemical Threats/Tenant Ordered To Evacuate
Local emergency services representatives will have the responsibility of deciding whether a tenant space should be evacuated. If you are ordered to evacuate, all the following steps should be followed:
- The Tenant Safety Coordinator will be given the order to evacuate. At this time, an announcement will be made, with instructions for tenants to evacuate.
- Everyone should proceed quickly, but calmly, to the nearest stairway exit. DO NOT RUN!
- The Tenant Safety Coordinator or Alternate should walk the suite to assist employees and make sure everyone is aware of the evacuation order.
- Once the situation has been evaluated, the building will be evacuated immediately. Once the evacuation has begun, no one should attempt to re-enter the evacuated area until it has been declared safe by the Fire/Police Department.
- Upon arrival at the rendezvous floor designated by the Management Office, everyone should remain a safe distance (determined by Fire/Police department) from the building until the Fire/Police Department issues an all clear.
- The Tenant Safety Coordinator or Alternate should proceed to take a head count to determine if anyone is missing from their office. If someone is missing, this information should be immediately relayed to the security personnel on duty at the rendezvous floor.
SUSPICIOUS ITEMS | HANDLING INSTRUCTIONS |
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Foreign mail, air mail, or special deliveries. | Handling Instructions |
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Park Info
Sanctuary is a Class A 150-acre master planned suburban office development located 20 miles north of Atlanta. RPO Property Management provides on-site management and development services. Located in the heart of Alpharetta, Sanctuary offers convenient access to 400, as well as numerous hotels, restaurants, entertainment venues, and banks. Sanctuary is only minutes away from the area's two most popular shopping destinations: Avalon and North Point Mall.
The master plan proposes thirteen buildings. Sanctuary benefits from extensive landscaping around each building and along the private, gated parkway. With an eye on environmental stewardship and wildlife habitat protection, natural features of the property have been incorporated into the site plan including a six acre lake, wetlands, specimen trees, and abundant native plantings. Each building’s design echoes this theme by blending wood, stone, and metal to create distinctive architectural features throughout.
Nestled in a unique natural setting, the park is the premier address in the area and attracts an elite roster of distinguished tenants. In addition to enjoying a comfortable work environment, tenants at Sanctuary can get a quick workout in the private fitness centers, grab lunch at any of the three cafes, attend a meeting in the executive conference centers, take a private call outside by the waterfall, and unwind with their colleagues at the end of the day with a game at the softball field. Sanctuary is the perfect blend of work and play.
The master plan proposes thirteen buildings. Sanctuary benefits from extensive landscaping around each building and along the private, gated parkway. With an eye on environmental stewardship and wildlife habitat protection, natural features of the property have been incorporated into the site plan including a six acre lake, wetlands, specimen trees, and abundant native plantings. Each building’s design echoes this theme by blending wood, stone, and metal to create distinctive architectural features throughout.
Nestled in a unique natural setting, the park is the premier address in the area and attracts an elite roster of distinguished tenants. In addition to enjoying a comfortable work environment, tenants at Sanctuary can get a quick workout in the private fitness centers, grab lunch at any of the three cafes, attend a meeting in the executive conference centers, take a private call outside by the waterfall, and unwind with their colleagues at the end of the day with a game at the softball field. Sanctuary is the perfect blend of work and play.
Site Plan/Signage
Standard Mail Services
The Sanctuary Park mail rooms are located on the first floors of the buildings. Mailboxes will be supplied for each tenant. Mail will be delivered to these boxes daily. Mail delivery and pick up occurs daily at each building Monday through Saturday. If you lose your key for your assigned mail box, you must contact the United States Postal Service. The mail boxes are not controlled by Sanctuary Park. There is not a USPS package drop-box on-site. You must go to a USPS location to drop off items larger than an envelope.
For additional questions regarding mail delivery please contact the United States Postal Service:
2400 OLD MILTON PKWY
ALPHARETTA, GA 30009-9998
770-442-3893
Overnight Delivery Services
Overnight delivery service drop boxes are located in the mail rooms or loading docks of most buildings. See drop boxes for pickup times. Sanctuary Park offers drop boxes with FedEx and UPS. Not all buildings will have both providers.
The Sanctuary Park mail rooms are located on the first floors of the buildings. Mailboxes will be supplied for each tenant. Mail will be delivered to these boxes daily. Mail delivery and pick up occurs daily at each building Monday through Saturday. If you lose your key for your assigned mail box, you must contact the United States Postal Service. The mail boxes are not controlled by Sanctuary Park. There is not a USPS package drop-box on-site. You must go to a USPS location to drop off items larger than an envelope.
For additional questions regarding mail delivery please contact the United States Postal Service:
2400 OLD MILTON PKWY
ALPHARETTA, GA 30009-9998
770-442-3893
Overnight Delivery Services
Overnight delivery service drop boxes are located in the mail rooms or loading docks of most buildings. See drop boxes for pickup times. Sanctuary Park offers drop boxes with FedEx and UPS. Not all buildings will have both providers.